The other week I shared a quick update that simply read "insight should be actionable". Later that night, it came back to my mind, but felt incomplete. Because I remember best when I use a mnemonic acronym or phrase, I came up with what key points that insight should contain before I want to deliver or receive it. 

I’ve had this quoted to me many times- in high school, in college, and in the workforce. While the correct attribution of this quote, and the words, are up for debate (I've heard it different ways and attributed as original to Einstein, Henry Ford, Tony Robbins, and others), I'm sure most of us have heard this in a lot of the meetings or classes we have attended. It is intended to push each of us out of our comfort zone.

I’ve had this quoted to me many times- in high school, in college, and in the workforce. While the correct attribution of this quote, and the words, are up for debate (I've heard it different ways and attributed as original to Einstein, Henry Ford, Tony Robbins, and others), I'm sure most of us have heard this in a lot of the meetings or classes we have attended. It is intended to push each of us out of our comfort zone.

I've been through many meetings, workshops, and development sessions. Some have been amazing, and others have missed the mark. Usually, when a training misses the mark, it is because there was no well-defined goal, no buy-in from participants, and/or the content was not relevant or inspiring..

Your employees are the true face of your company. No matter how many celebrities you pay to endorse you, or viral advertisements you create online- the experience your customers have with your employees will define what they think about you. That is why it is of the utmost importance to ensure your teams are not only performing at their best but also reflecting your core values in each interaction.